HealthCARE At A BReaking Point

Healthcare is experiencing an unprecedented crisis that affects us all. The very people we depend on for our care are being pushed to their breaking point. This isn't just a problem for healthcare professionals—it's a critical issue that impacts patient care, access to services, and the future of our entire healthcare system.

The Alarming RealityThe 2023 Monroe County Medical Society Physician Workload Survey reveals a healthcare system in distress:

29.5% of physicians are considering early retirement due to administrative burdens.

45% plan to cut back their hours.

23.6% are thinking of leaving clinical work for non-clinical roles.

31.8% of primary care physicians would consider leaving their field entirely.

These aren't just numbers—they represent dedicated healers who entered medicine with passion and purpose, now drowning in paperwork, fighting with insurance companies, and spending more time on documentation than with patients. They represent:

• The primary care physician who can't give patients the time they deserve
• The nurse who works through breaks just to complete required documentation
• The patient who waits months for an appointment as provider shortages grow
• The community that loses access to care when burnout forces clinics to close
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The current healthcare system has evolved into one that often works against its core purpose of healing. Administrative burden has become so overwhelming that it steals time from what matters most: the human connection between patients and their care providers.

When healthcare providers are burned out, everyone suffers. Studies show that provider burnout is directly linked to:

• Increased medical errors
• Lower patient satisfaction
• Higher healthcare costs
• Reduced access to care, particularly in underserved areas

At PCA, we believe there is a better way forward. By bringing patients and clinicians together in meaningful conversation, we can identify the root causes of these systemic issues and develop practical, effective solutions.

We envision a healthcare system where:

• Providers can focus on patient care, not paperwork
• Patients receive the attention and quality care they deserve
• Administrative processes support rather than hinder healing relationships
• Technology serves people, not the other way around

Whether you're a patient, a healthcare provider, or both—this issue affects your life and your community. The healthcare workforce we're losing to burnout represents decades of expertise, compassion, and dedication that cannot be quickly replaced.

We're fighting for a future where healthcare works for everyone. Where your doctor has time to truly listen. Where your nurse isn't exhausted from documentation. Where you don't have to wait months for an appointment because there are enough providers to meet community needs.